Portfolio
Split between Full Scope UX Projects and User Research Projects.
More examples being added by the day! Design exercises can be done upon request.
Full Scope UX Projects
Add a general description of the items listed below. You can introduce the list and include any relevant information you want to share. Double click to edit the text.
Reduce customer service costs by allowing B2B to publish "self-service" portals via a flexible set of user templates.
A way to cross reference multiple questions against each other, avoiding scorecards
Designing a portable telemedicine offering, extending the reach of our virtual doctors outside of specialized settings.
Designing and testing a large format menu to fit the growing needs of our B2B customer base.
WORK IN PROGRESS
Visuals only, writeup coming!
Understanding the workflow from a Doctor's perspective to create a better navigation lifecycle
User Research Projects
Add a general description of the items listed below. You can introduce the list and include any relevant information you want to share. Double click to edit the text.
Conducting a baseline and subsequent benchmark studies on a long-term product
Breaking down how our B2B clients understood the informational hierarchy
Understanding how users and service representatives interacted with tickets
Using ongoing live data to populate and iterate on our up-to-date personas
Question IA
WORK IN PROGRESS.
Image of updated IA only, writeup coming shortly
More to Come!
As always, more examples being added regularly!
